KnowPhone

Privacy Policy

Effective Date: September 18, 2025

Last Updated: September 23, 2025

At KnowPhone Lite, we prioritize your privacy and the digital well-being of families. This Privacy Policy explains how we handle your information when you use our app, website (www.knowphone.in), or related services, including subscription-based premium features.

We comply with global privacy laws, including:

  • • GDPR (EU/UK)
  • • CCPA/CPRA (California, USA)
  • • COPPA (Children's Online Privacy Protection Act, USA)
  • • India's DPDP Act (2023)
  • • Other applicable laws worldwide

1. Information We Collect

Current Data Collection

KnowPhone Lite collects minimal data to function:

On-Device (local only):

  • 4-Digit PIN: Used to unlock during overlay sessions and secure app access. This PIN is stored only on your device and never transmitted.
  • Detox Sessions & Plans: Stored locally for your child's progress.
  • Preferences: Such as interval timers and toggle state history.

Cloud (minimal):

  • Toggle State (true/false): Synced with Firebase Realtime Database to control the paired TV app.
  • Firebase Analytics: Collects anonymized usage data (e.g., feature engagement, crashes, session counts). This helps us improve performance, not track individuals.

Website:

  • • Basic, anonymized analytics (e.g., page visits, with cookie consent).
  • • Contact form messages (temporarily processed, not permanently stored).

Google Play Billing:

  • • Subscription status (active/inactive) and purchase history for premium features.
  • • Payment data is handled exclusively by Google Play. We never store or access payment details, card numbers, or financial information.

Future Data Collection (with explicit consent)

We may request:

  • • Parent's name, email, or phone (for consultations or support)
  • • Child's age (to customize detox plans)
  • • Expanded app usage metrics (aggregated, anonymized)

We will always seek consent before collecting additional data.

2. Permissions We Request and Why

Overlay Permission ("Display over other apps")

Purpose: To display the lock screen overlay that helps control device usage.

Justification: Without this permission, the app cannot block access to other apps or enforce screen time reduction.

Exact Alarm Permission (Android 12+)

Purpose: To schedule accurate lock timers.

Justification: Without exact alarms, timers may be delayed by the system, reducing the effectiveness of detox sessions.

Battery Optimization Exemption

Purpose: To prevent Android from pausing or delaying detox timers.

Justification: If not exempted, timers may stop when the phone enters power-saving mode, breaking the detox flow.

Internet Access

Purpose: To sync toggle state with Firebase, validate subscriptions, and enable anonymized analytics.

Justification: Without internet access, toggle sync with the TV app, subscription checks, and basic analytics would not function.

3. How We Use Information

  • • Enforce detox sessions and timers
  • • Secure access via a local PIN
  • • Synchronize toggle state with TV app
  • • Validate subscriptions via Google Play Billing to unlock premium features
  • • Collect anonymized usage insights through Firebase Analytics
  • • Provide customer support or consultations (if you request)

We never sell, trade, or misuse your information.

4. How We Share Information

Currently: Minimal data (toggle state, analytics, subscription status) handled securely.

With Third Parties (limited):

  • Firebase (Google): Anonymized analytics & toggle sync
  • Google Play Billing: Subscription validation and purchase processing. Google handles all payment details; we only receive transaction status
  • Legal Requirements: If required by law (e.g., court order)
  • With Consent: If you explicitly allow (e.g., WhatsApp support)

We never share personal data with advertisers.

5. Children's Privacy (COPPA Compliance)

  • • Designed for parents to manage children's screen time
  • • We do not collect personal data directly from children under 13
  • • Any child data (e.g., name, age) is provided voluntarily by parents
  • • Parents can request deletion at any time (see Section 8)

6. Your Rights

Depending on jurisdiction, you may have rights under GDPR, CCPA, DPDP, COPPA, including:

  • Access: Request what data we hold
  • Correction: Fix inaccuracies
  • Deletion: Request removal
  • Opt-Out: Revoke consent at any time
  • Portability: Obtain data in structured format

Contact: support@knowphone.in - we respond within 30 days.

7. Data Security

Current: Most data (PIN, sessions, preferences) never leaves your device.

Firebase/Google: Provides enterprise-grade security for toggle state, analytics, and billing validation.

Future: If we expand, all data will be encrypted in transit and at rest, with regular audits.

8. Data Retention

  • PIN, detox sessions, preferences: Stored locally, user-controlled
  • Toggle states: Ephemeral, only for active session sync
  • Firebase Analytics: Retained in anonymized form per Google's policies
  • Billing records: Managed entirely by Google Play
  • Consultation data (future): Deleted within 1 year unless earlier requested

9. International Data Transfers

Firebase and Google Play services may store data globally. Transfers comply with:

  • • GDPR SCCs (Standard Contractual Clauses)
  • • CCPA requirements
  • • DPDP (India)

10. Cookies and Analytics

  • Website: Minimal cookies for functionality and anonymized analytics
  • Future: EU/UK users will see a cookie consent banner
  • • Users can disable cookies, but some site features may not work

11. Third-Party Links

Our app/website may link to external platforms (e.g., Google Play). Their privacy practices are separate from ours - please review their policies.

12. Changes to Policy

We may update this Privacy Policy for compliance or new features. Updates will be posted at www.knowphone.in/privacy.

13. Contact Us

Address:KnowPhone Lite, Bangalore, India

Our mission is to reduce screen time addiction while ensuring maximum privacy and security.